shipping info

shipping info
We have over 25 years of expert packing & shipping experience, so you can be sure that the one-of-a-kind treasure from Freehand will arrive safely at your doorstep. If you choose to have your item gift wrapped, we can send it to the recipient with your personal note. No price information or receipt will be included.


ORDERS WITHIN THE UNITED STATES (except Hawaii and Alaska):
All orders are shipped from our store location in the Los Angeles area via UPS.

NOTE: SHIPPING CALCULATIONS ARE AN ESTIMATE - ceramic, glass and other fragile work may require additional wrapping and your shipping cost will be adjusted to reflect this. Shipping time-in-transit takes between 1 and 6 working days (M-F):

TRANSIT TIMES for UPS GROUND:
1 day if you happen to be local to us in Southern California

2 days to Northern California

3 days to the Pacific Northwest

4 days to the Mid-West

5 days to the Northeast

6 days to Florida.

Next-Day, Two-Day and 3-Day shipping is available at checkout

ORDERS TO ALASKA AND HAWAII:
Your order will be shipped via US Priority Mail and your shipping cost will be adjusted to reflect this.

INTERNATIONAL ORDERS
Orders will ship via Airmail at prevailing postal rates. Our shopping cart will list your shipping cost at $20.00. Since rates to each country are different, we will advise you of the actual shipping charges via e-mail prior to processing your order. Any applicable duty charges will be your responsibility. Freehand is not responsible for any items lost through international shipping.